Privacy Policy for RealtorAid
Effective Date: 2024
1. Introduction
RealtorAid (Business ID CHE-447.559.632), located at Helvetiastrasse 14, 3005 Bern, Switzerland, is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy describes how we handle personal data in compliance with applicable data protection regulations.
2. Information We Collect
- Contact Details: name, email address, telephone number.
- Usage Data: IP address, browser type, pages visited, time spent on the site, and other technical details.
- Form Submissions: information you provide when you use our contact form.
3. Use of Information
We use personal data to:
- Provide and personalize our legal support services for real estate matters;
- Respond to inquiries and communicate with you;
- Improve our website functionality and user experience;
- Comply with legal and regulatory obligations.
4. Sharing of Information
We do not share your personal data with third parties except:
- With service providers who assist in website operation and support under confidentiality agreements;
- When required by law, regulation, or legal process;
- In connection with a merger, acquisition, or sale, provided the recipient agrees to uphold this policy.
5. Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
6. GDPR Compliance
RealtorAid operates in accordance with the General Data Protection Regulation (GDPR). If you are located in the European Union, you have the following rights:
- Right to access and receive a copy of your personal data;
- Right to request correction or erasure of incomplete or inaccurate data;
- Right to restrict processing of your data;
- Right to data portability;
- Right to object to processing on grounds relating to your particular situation;
- Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the information in Section 11. If you believe your data rights have been violated, you may lodge a complaint with a supervisory authority.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze site performance. Cookies may include:
- Session Cookies: to maintain your session instance;
- Persistent Cookies: to recognize returning visitors;
- Analytical Cookies: to gather data on how users navigate the site.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal data.
9. Childrens Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn we have collected data from a minor, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy at any time. The effective date above indicates when this policy was last revised.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
RealtorAidRämistrasse 101
8092 Zürich
Switzerland
Phone: +41769286199
Business ID: CHE-447.559.632